FAQ
Shipping
Free tracked shipping on every order across Australia. Orders are dispatched within 1–2 business days and typically arrive within 5–10 business days.
Returns & refunds
You have 30 days from delivery to return unused items in their original packaging for a full refund. Email us to start a return.
Warranty
Every product is covered by a 12-month warranty against faults.
Are these medical devices?
No. Our products are wellness and lifestyle tools — not medical devices, and not intended to diagnose, treat, cure or prevent any condition.
How do I use my product?
Each product includes a simple quick-start and care guide in the box. Any questions, email us and our Australian team will help.
Payment & security
We accept all major cards, PayPal, Apple Pay, Google Pay and Shop Pay through a secure, encrypted checkout.
Contact
Email ecom.onlinesales100@gmail.com or call 0414 782 125 — we reply within 24 hours, 7 days a week.
Operated by JZS Industries Pty Ltd · ABN 68 690 986 442 · Hamersley WA 6022, Australia.